free shipping on orders over $30!!

FAQ


AVANT GUARD

How do I know my size?

Everyone’s face is different so we wanted to offer sizes to help accommodate as many face shapes and sizes as possible.  

Ask yourself these questions before choosing your size: 

  1. do you have a prominent jaw line? Or feel like you have a wide face?
  2. are you tall?
  3. do you feel like you have a big head? (lol seriously.)

If you answered yes to 2/3 of these questions we suggest you go with the larger size. The small will work for you too, but you might find the ear loops to tug more at your ears.

 

How long can I wear AVANT GUARD?

AVANT GUARD is suitable to wear for as long as you’d like, within reason.  As with all of the best things in life, moderation is key.  For this reason, we recommend using AVANT GUARD anywhere from 5 min - 1 hour/day.  Feel free use in your AM and PM routine.

 

What should I pair with AVANT GUARD?

The best products to pair with AVANT GUARD are the hydrating products you already own!  Think hydrating essences, toners, gels, serums, lotions, masks, treatments. 

We caution against using with topical prescription products or harsh actives, such as Vitamin C, Retinoids, AHAs, BHAs.

 

How is AVANT GUARD better than single use sheet masks?

AVANT GUARD: $22 - unlimited uses!!

  • Can be used with products you already own and love.
  • Funky color
  • EAR LOOPS BABY
  • 100% silicone that feels soft and smooth on the skin. 
  • Easy AF to take care of.

Single-use sheet masks: $5 per use on average

  • Wasteful. Outer cartons+foil packet+plastic liner+the mask itself
  • Doesn’t really do much…
  • Ingredients and quality can vary widely. 
  • Literally so expensive FOR WHAT?!

ORDERS & SHIPPING

What forms of payment do you accept?

We accept Visa, Mastercard, and American Express credit cards/debit cards.

 

If I have a question about my order, who do I contact?

Email hey@experimentbeauty.com and we'll help you out.

 

Where do you ship?

US only including Hawaii and Alaska. We’re a small business so hopefully we can ship elsewhere soon!

 

When will my order ship?

We’re currently taking preorders, with all orders expected to ship week of 12/1.  We’ll keep you updated as the ship date nears.

 

When will my order arrive?

Orders ship within 1 week of purchase. Once shipped, it should take 5-7 business days to arrive through USPS.  We’ll send you a shipping confirmation with tracking so that you can follow along.  *due to COVID, shipping delays are possible. We’ve done our best to give you an accurate estimate.

 

What if I have an issue with my tracking?

So sorry to hear that!  Please email hey@experimentbeauty.com and we’ll help you out.

 


RETURNS


Returns

If for any reason you aren’t happy with your purchase, feel free to return within 30 days for a full refund no questions asked. Just pay shipping.  Email hey@experimentbeauty.com and we’ll walk you through the process.


Exchanges

If your mask is damaged, defective, or breaks within 90 days, we’ll send you a replacement completely free. Just send us an email or DM with a picture of the issue (this helps with quality control and product development).